PAYING THE INVOICE IS AGREEMENT 
By paying your invoice or proposal deposit, you are accepting this agreement. You (“Client”) agree to retain Lindsay Jo Crenshaw of Lindsay Jo Designs (“Service Provider”) to proceed with web and graphic design services for a design week intensive, packaged under VIP Week, and agree to the terms and conditions as set forth in this Agreement.

INCLUDED IN INVESTMENT
During these week-long intensives, Service Provider agrees to devote up to 21 hours per week on assignments to be determined by Client, as well as 2-4 hours for a pre-intensive strategy call per week, 1 hour for post-intensive “fix” support per week and 30 days of post-intensive email and messaging support. For example, if 1 VIP week is booked, the Client will receive 2-4 hours of pre-intensive strategy calls, 1 hour of post-intensive fix or support hours and 30 days of support. Work will be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 9a – 5p EST on weekdays.

ADDITIONAL WORK INCLUDES ADDITIONAL FEES
If the project is found needing significant additional revisions, meetings, consultation, support, or work above the previously outlined inclusions, additional fees may be added to the original invoice. The Service Provider must be compensated for time spent above and beyond the agreed upon project hours. 

CONTACT DURING & AFTER THE PROJECT
During the 30 days of post-intensive support, the Client will be able to email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a reply via email, message or video tutorials. This support does not cover additional design or website work that exceeds what was done during the intensive. If the Client has additional work that needs to be performed, Client will have the option to book another day or hourly work.

PAYMENT SCHEDULE
Payment for these services will be to Service Provider at the rate of $2,950 per week and a minimum of 25% deposit will be required to book the week(s). There will be 2-3 further payments over the course of the project. The final payment is due 24 hours BEFORE project completion. The details of agreed payment plans will be included in the invoice.

FLEXIBLE PAYMENT PLANS AVAILABLE
Please speak to the Service Provider if you are seeing alternative payment plans or options BEFORE the project commences.

RATES
Logo projects begin at $785. Website projects begin at $2,950. Additional work is billed at $125/hour, which will be approved by you if needed.

PAUSE CLAUSE – PROJECT DELAYS
If content is not supplied or delivered by the originally agreed upon deadlines, the project will go on pause and an added restart fee may be applied in the amount of 10% of the project cost. The overall schedule will be shifted and depending on the Service Provider’s schedule, may be shifted several weeks or months later if the Service Provider is already booked.

PREMIUM TOOLS, FONTS, OR GRAPHICS
Additional premium tools such as premium fonts, services, hosting, Google Suite, etc. are the responsibility of the Client. The Client is responsible for obtaining and paying for their own subscriptions. While the Designer is happy to help with the setup of these services as appropriate for the project, the Client must provide all of the login details and ensure that the subscriptions are maintained for the duration of the website’s life.

INTELLECTUAL PROPERTY
The results of any and all work performed by Service Provider for Client, including original creative work, will remain the property of the Client. Client may use this material in any way deemed appropriate.

PROJECT FILES
The Service Provider will carry the design files for up to 3 years after the project is completed. The Client is recommended to download and store the final files on their own in addition.  

SHARING ABOUT THE PROJECT
Client understands that any written statements, images, audio recordings or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicizing and promoting the Service Provider. Client authorizes the Service Provider to use their name, brief biographical information, and the written or recorded statements for promotional use.

DEPOSITS & WORK ARE NON-REFUNDABLE
The deposit and services already rendered are non-refundable for any reason. The Client’s deposit is valid for 90 days, and must be used within that timeframe. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated. If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Providers discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate. No projects will be transferred to new parties without prior authorization with the Service Provider and may be subject to additional fees to continue the project.