By paying your invoice or proposal deposit, you are accepting this agreement.

You (“Client”) agree to retain Lindsay Jo Crenshaw of Lindsay Jo Designs (“Service Provider”) to proceed with branding and/or web and graphic design services for a design week intensive, packaged under VIP Week, and agree to the terms and conditions as set forth in this Agreement.

During these week-long intensives, Service Provider agrees to devote up to 21 hours per week on assignments to be determined by Client, as well as 2-4 hours for a pre-intensive strategy call per week, 1 hour for post-intensive “fix” support per week and 30 days of post-intensive email and messaging support. For example, if 1 VIP week is booked, the Client will receive 2-4 hours of pre-intensive strategy calls, 1 hour of post-intensive fix or support hours and 30 days of support. Work will be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 9a – 5p EST on weekdays.

During the 30 days of post-intensive support, the Client will be able to email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a reply via email, message or video tutorials. This support does not cover additional design or website work that exceeds what was done during the intensive. If the Client has additional work that needs to be performed, Client will have the option to book another day or a half-day intensive.

Payment for these services will be to Service Provider at the rate of $2,650 per week and a minimum of 25% deposit will be required to book the week(s). The final payment is due 24 hours within the first VIP day, unless agreed upon otherwise. The details of agreed payment plans will be included in the invoice. Additional work may be required, which will be billed at an additional $125/hour.

Additional premium tools such as ConvertKit, hosting, Google Suite, etc. are the responsibility of the Client. The Client is responsible for obtaining and paying for their own subscriptions. While the Designer is happy to help with the setup of these services as appropriate for the project, the Client must provide all of the login details and ensure that the subscriptions are maintained for the duration of the website’s life.

The results of any and all work performed by Service Provider for Client, including original creative work, will remain the property of the Client. Client may use this material in any way deemed appropriate.

Client understands that any written statements, images, audio recordings or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicizing and promoting the Service Provider. Client authorizes the Service Provider to use their name, brief biographical information, and the written or recorded statements for promotional use.

This purchase is non-refundable. The Client’s deposit is valid for 90 days, and must be used within that timeframe. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated. If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Providers discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate.